Do You Still Need to Take a Civil Service Exam Under NY HELPS?

June 28, 2026
NY HELPS waives the exam for some NYS titles through June 30, 2028. Here is when you still need to take a civil service exam, and why prep still matters.
Decision graphic titled "Do you still need to take the civil service exam under NY HELPS," listing four things NY HELPS does not change: titles outside HELPS still require an exam, promotion exams still matter, police, fire, and corrections still test, and minimum qualifications still apply.

If you have searched New York State job postings recently, you have probably noticed the same phrase on listing after listing: no examination required. It is fair to wonder what that means. Do you still need to take a civil service exam under NY HELPS, or has New York stopped testing for these positions altogether?

The short answer is no. Examinations have not gone away. A temporary program called NY HELPS allows state agencies to fill many open-competitive titles, the jobs ordinarily open to the general public, without an examination, but the program is narrower and more time-limited than that single phrase suggests. What follows is a plain explanation of what NY HELPS does, what it does not do, and the situations in which a civil service examination is still required.

What NY HELPS is

NY HELPS stands for New York Hiring for Emergency Limited Placement Statewide. It is a temporary program the Department of Civil Service created to help state agencies fill open positions more quickly during a sustained workforce shortage.

A few civil service terms are worth defining up front. Most public-facing government jobs are in the competitive class, meaning they are normally filled from an eligible list, a ranked list of the candidates who passed an examination. A non-competitive appointment fills a position without that examination. The job titles the state has approved for NY HELPS are referred to as covered titles. For a covered title, an agency can make a non-competitive appointment, so no examination is required, but candidates must still meet the minimum qualifications listed for the title, such as a specific degree or a set number of years of experience. Employees hired this way are appointed on a permanent basis, which means a regular, ongoing position rather than a temporary or provisional one, subject to the usual probationary period.

Two further points are easy to overlook, and both matter.

First, NY HELPS is broad but not unlimited. The original HELP program, launched in 2023, covered roughly 150 titles. The expanded program now authorizes state agencies to fill nearly any position normally filled through an open-competitive examination, and additional titles have continued to be added over time. Even so, it does not reach every title. Law enforcement titles, correctional services titles, and promotions remain outside the program and are filled through the regular examination process.

Second, the program is temporary and currently runs to a fixed date. The Civil Service Commission has extended NY HELPS to June 30, 2028, for both the state and local programs. When it ends, open-competitive hiring returns to its standard form, in which titles are filled from eligible lists built by examination, unless the program is extended or replaced again.

To see which titles are open under the program today, you can filter for NY HELPS positions on StateJobsNY, and you can look up a specific title using the state’s Glossary of Titles tool, known as GOT-IT.

Do NY HELPS employees have to pass an examination later?

A common concern is that accepting a NY HELPS position without an examination is only a temporary arrangement, and that the employee will eventually have to pass an examination or lose the job. That is not how the program is structured.

Official job postings generally state that employees hired under NY HELPS are expected to have their status converted from non-competitive to competitive at a future date, without having to compete in an examination. Some postings describe that conversion as occurring within a year of permanent appointment. In other words, a NY HELPS appointment is a permanent position, and the employee is not required to pass a later examination in order to keep it.

If no examination is needed to be hired or to keep the position, it is fair to ask why preparation matters. It matters because the entrance examination is not the only examination a civil service career involves.

Where examinations still apply

The “no examination required” notices leave out several situations in which a civil service examination remains part of the process.

Promotion examinations. Advancement within the competitive civil service generally runs through promotion examinations, which are separate from any entrance examination. NY HELPS can place you in a covered title without an entrance examination, but it does not change how promotions work. For most employees, moving from one salary grade to the next means qualifying for and passing a promotion examination. The state is investing in this process rather than scaling it back. It has begun opening 12 computer-based testing centers, expected to be in place by 2027, specifically to administer promotion examinations more frequently and return scores faster.

Titles the program does not cover. NY HELPS applies title by title, not as a blanket rule across all of state government. A number of competitive titles were never brought into the program. If the title you are pursuing is one of them, there is no non-competitive route to it. You take the examination, earn a score, and are placed on the resulting eligible list.

County and local government. New York has roughly 95 local civil service agencies that administer civil service for counties, cities, towns, villages, and school districts. A separate local version of NY HELPS exists, and local agencies may opt into it by formal action. More than half of these agencies are participating, so in many jurisdictions certain titles are being filled without an examination. Three limits keep examinations relevant at the local level:

  • Participation is optional. An agency that has not opted into the program continues to fill all of its titles through examination.
  • Coverage is title by title. An agency that has opted in may waive the examination for some titles while continuing to test for others.
  • Public safety titles are excluded. Titles that rely on centralized examinations, including Police Officer, Correction Officer, and Firefighter, are not eligible for the local program.

If the agency you are interested in has not opted in, or your target title is not among those it has approved, the examination still applies.

The period after June 30, 2028. NY HELPS is temporary. Both the state and local programs are currently scheduled to expire on June 30, 2028, and that deadline has already been extended before. A first job may fall within the current window, but a long-term career in state service almost certainly extends beyond it. Unless the program is extended or replaced again, open-competitive hiring will return to the standard examination process for the titles currently covered by the waiver.

What this means for you

To decide whether preparation makes sense for your situation, work through three questions.

Is your target title currently covered by NY HELPS? You can check the positions open under the program by filtering for NY HELPS jobs on StateJobsNY, and you can look up a specific title in the state’s GOT-IT tool. If the title is not covered, the examination process applies, and preparation is warranted.

Do you intend to seek promotion? If so, a promotion examination is part of your future regardless of how you first entered state service. The candidates who advance most efficiently tend to be those who prepared before the opportunity arose.

Are you pursuing county or local government employment? Confirm whether the specific agency has opted into the local program and whether your target title is on its approved list. Many titles are not, and public safety titles are excluded entirely. If you are planning beyond June 30, 2028, the program is currently scheduled to end, which would return those titles to the examination process.

For many candidates, these questions point in the same direction. NY HELPS is a genuine opportunity to enter state service more quickly, and it is worth using when your target title qualifies. It does not signal the end of civil service examinations. The competitive examination remains the central mechanism for building a career in New York civil service.

Preparing for the examination that applies to you

Nearly every NYS examination announcement lists its subjects of examination, and those subjects determine your score. Whether you are testing now for a title outside NY HELPS, later for a promotion, or eventually for a county position, the approach is the same: identify the specific subtests your examination covers and prepare for those.

The principle is straightforward. Do not prepare for civil service in the abstract. Prepare for the specific subjects listed on the announcement for the examination you are taking.

Our study guides are written by people who work in New York State civil service, and each one targets a specific examination subject as it appears on the test. Begin by reviewing the upcoming examination schedule to see which exams are approaching and what subjects they cover, then consult our guide to reading a civil service announcement so you can match your preparation to the subtests it lists.

Browse the full library of NYS civil service exam study guides and choose the one built for your examination, available as an instant download.

Frequently asked questions

Do you still need to take a civil service exam under NY HELPS?

For titles covered by NY HELPS, you can be hired without an examination as long as you meet the minimum qualifications. The program is temporary and covers only certain titles, so an examination is still required for titles outside the program, for most promotions, for many county and local positions, and for open-competitive hiring once the program expires.

How do you find and apply for NY HELPS jobs?

You do not apply through the civil service examination portal. Go to StateJobsNY, use the Search Vacancies tool, and set the NY HELPS field to Yes. When you find a title you want, review its minimum qualifications. If you meet them, follow the instructions in the posting’s Notes on Applying section. This usually means emailing your resume and cover letter, along with any application form the posting requests, to the agency contact listed, with the vacancy or Box number in the subject line.

Does “no examination required” mean no qualifications are required?

No. NY HELPS removes the examination for covered titles, but candidates must still meet the minimum qualifications listed in the job posting, such as the required degree or years of experience. Meeting those qualifications is what makes a candidate eligible for a non-competitive appointment.

Are there any tests at all for NY HELPS appointments?

The competitive written examination is waived, but some titles still require a qualifying performance test. For example, a clerical title such as Administrative Assistant 1 requires passing a keyboarding test at a rate of at least 30 words per minute with at least 96 percent accuracy by the end of the probationary period. Review the posting for any test a specific title requires.

Why does it take so long to hear back after applying?

Because there is no examination-based eligible list to rank candidates, agency human resources staff review applications manually, often for a much higher than usual volume of applicants. It is common to wait weeks or longer with no response. A slow timeline does not necessarily mean you have been rejected, so continue applying to other titles that fit your qualifications.

If I am hired under NY HELPS, do I have to pass an examination later to keep my job?

No. Official postings generally state that NY HELPS employees are expected to have their status converted from non-competitive to competitive at a future date, without having to compete in an examination. A NY HELPS appointment is permanent, and you are not required to pass a later examination to keep it.

When does NY HELPS expire?

NY HELPS is currently scheduled to expire on June 30, 2028, for both the state and local programs. That date has been extended before and could change again, but the current expiration is June 30, 2028.

Can NY HELPS employees still take promotion examinations?

Yes. State employees serving permanently in a NY HELPS title can take promotion examinations for which they qualify, and promotion examinations remain a primary path for advancement. The state is also expanding its computer-based testing centers to administer promotion examinations more frequently and return scores faster.

Can current state employees use NY HELPS to bypass promotion examinations?

No. Existing promotion rights come first. When enough qualified employees already hold the lower-level title that normally feeds the position, generally three or more, those employees must be offered it before a NY HELPS appointment can go to an outside candidate, and any mandatory promotion or transition list must be used first. This is why taking promotion examinations still matters for advancement.

Does NY HELPS apply to county and local government jobs?

A separate local version of NY HELPS exists, and local civil service agencies may opt into it. More than half of New York’s roughly 95 local agencies are participating. Participation is optional and applies title by title, and public safety titles that rely on centralized examinations, such as Police Officer and Correction Officer, are excluded. Some county and local titles are therefore filled without an examination, while many still require one.

Official NYS civil service resources

For the source material behind everything above, go straight to the New York State Department of Civil Service:

StudyCivilService.com is an independent exam preparation resource. We are not affiliated with, sponsored by, or endorsed by the New York State Department of Civil Service or any local civil service agency.

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